Questions & Answers

We put some useful answers here which our customers ask frequently.

1. How do you package the item? Is it safe for the international shipping?

A: Here is an introduction of how we package the figures.
We must mention that it is dangerous to deliver our products internationally, because polystone is a good material but also fragile. We try our best to make qualify packages, but please always be aware about the risk when you order our figure products.

INVOICE Sample

This invoice (for customs officers' checking) will be attached together in the pouch with other invoices and pasted on the outside of the package.

2. I want the item No. xxx badly, but your site shows it is sold out.   

    Can you tell me how to get it?

A: Generally the items under the Sold Out category will not be available again.