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Home > Terms & Conditions
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Terms & Conditions

Shop information

KENSIN Co., LTD

〒103-0021 Nihonbashi Yuwa Blg.B1, 3-3-8 Hongokucho,Nihonbashi,Chuo-ku,Tokyo,Japan
Phone: +81-03-5299-5617
Fax: +81-03-5299-5618
assist@art-of-war.jp
Contact person KENSIN Co., LTD
Shipping & Handling Standard Handling Charges
Package Weight 1g~1000g : 500 JPY
Package Weight 1001g~10000g: 1000 JPY
Package Weight 10001g~30000g: 2000 JPY
Terms of payment We require every payment be settled in 7 days after order/pre-order confirmed and invoice be sent.

Order/Pre-order will be cancelled if the payment cannot be confirmed before the deadline.

Payment Method:
Ⅰ PayPal
For the following situations, please choose this payment method.
1. Ordered only 1 pcs item and the shipping cost is clearly marked.
2. Pre-ordered 1 pcs item and be ready to pay for the unit price of the item.
***Please confirm and settle the payment instantly.***

Ⅱ Private Invoice
For the following situations, please choose this payment method and wait for another new invoice sent manually.
1. Ordered/Pre-ordered over 1 pcs items.
We need to check the items and send another invoice with a recalculated shipping cost for you.
2. Wish to use an installment plan for your pre-order/order.
3. Wish to pay through Bank Transfer.
4. Wish to settle the payment later and receive the invoice again.
*Please send us your concerns and requests in the "Remark"

***We do not accept cancellation requests. ***
Paid amount will not be refunded under any circumstances.
Please consider carefully before the purchase.
How to Order
Click How to Order
Shipping timeframe Please check the Estimated Delivery Date in the Product Informaion before you order/pre-order the item.
Payment Bank Transfer, Credit Card
Exchanges/returns/
cancellations
We do not offer return, repair, or refund service.
If the product has any problem, please contact us in 7 days after the package arrives.
Privacy Policy 1. What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or and phone number.

2. What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you.)
To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails
(The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

3. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

4. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

5. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

8. Your Consent
By using our site, you consent to our web site privacy policy.

9. Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on June 11th, 2014
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