since1997.
FAQ We recommend that first-time customers check this.
I would like to purchase an ART OF WAR product for the first time.
Thank you. For questions regarding purchases, please first refer to our Shopping Guide.
Please note that shipping costs are not included in the pre-order item price.
Shipping charges will be billed separately after production is complete.
This is because the weight and size of the product packaging cannot be determined until production is finished.
For in-stock items, shipping costs are calculated automatically.
Shipping method is EMS. For accessory products, we use the DHL. but it may change due to international circumstances or postal conditions.
If you have any further questions, please feel free to contact us.
We are a Japanese art brand specializing in the development, manufacturing, and sales of statues, art pieces, and accessories.
We have over 20 years of experience in statue production.
What are made-to-order items and pre-orders?
This refers to a production method where items are made upon receiving an order from a customer.
Unlike stock items, production does not occur in advance.
Our statues are fundamentally made-to-order.
We accept customer orders after they view samples (images) we have produced.
Additionally, orders have a deadline and a limited production quantity.
We are highly regarded for our ability to produce finished products with quality nearly identical to, or even surpassing, the samples.
Furthermore, as each piece is handcrafted by artisans, please allow approximately 4 to 6 months for production.
Once production is complete, we will notify you by email.
*This may vary depending on workshop conditions.
Why do you set a limited quantity?
We create statues as works of art.
Moreover, since each of our products is handcrafted by artisans, our production capacity is limited.
We believe the value of art lies not only in its high quality but also in its rarity.
Works created in limited quantities during a restricted order period.
We want customers who acquire ART OF WAR products to experience both the quality and value of the item.
Therefore, as a brand philosophy, we avoid mass production and mass consumption.
The pre-order period for the item I want has ended. Can I still place an order now?
Please contact us first.
However, items listed as “Sold Out” are discontinued.
In that case, you can request a re-release.
Please submit your request via the inquiry form. We will take your feedback into consideration.
Please explain the process after reserving a product
Please explain the process after reserving a product.
The process for pre-order items is :
Pre-order Accepted → Customers Settle the Payment for Unit Price
→Producing Start →Products Ready For Shipping
→Customers Settle the Payment for Shipping Cost
→Delivery Address Confirmed & Shipment Prepared
→Delivery Finished & Shipping Notifications Sent to customers
The pre-order items will be shipped from the our workshop in China via container ship and arrive at our warehouse in Japan.
Once they arrive at our warehouse, we will ship them to each customer.
I'd like to get the sold-out item. Will it be restocked?
In our case, once an item is sold out, we generally do not restock it.
Therefore, if you miss the pre-order period or the item is completely sold out, you won't know when you can get it.
However, if we receive a sufficient number of requests for re-manufacture, we may consider it.
Please send us your request.
Occasionally, we may repaint a few units of sold-out items and list them for sale, or hold an auction.
Please keep an eye out for such opportunities.
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Where are your products made?
Statues are crafted at our workshop in China, while accessories are made in Japan.
With few exceptions, most items are handcrafted by artisans.
For the statue production workshop, we handle everything from hiring to training. A Japanese supervisor oversees production guidance and conducts strict quality checks.
We employ skilled artisans in each department, and our products are crafted using their high level of technical expertise.
We take care down to the smallest details, such as using Japanese-made brushes for painting.